FreeSpinz Terms and Conditions

Welcome to FreeSpinz Casino. These Terms and Conditions govern your use of our website, our casino games, and our sportsbook. By creating an account, you agree to be bound by these terms in full. Please read them carefully before you register or deposit funds with us.

Company Information and License

Our FreeSpinz platform is owned and operated by Pacific Odds S.R.L., a company registered in Costa Rica under registration number 3-102-934457, with its registered address at 3335 10th Avenue, Catedral District, San Jose, Costa Rica. Payment processing is handled by Bee Dream Limited, registered in Cyprus under HE378199. We at FreeSpinz operate under a license issued by the Government of the Autonomous Island of Anjouan, Union of Comoros, licence No. ALSI-202510032-FI1, issued 16 October 2025. This licence authorises us to offer casino and sportsbook services to players in eligible jurisdictions.

Eligibility and Restricted Territories

To use our services, you must be at least 18 years old or the legal age of majority in your jurisdiction, whichever is higher. At Vegas... at FreeSpinz, we do not accept registrations from residents of Austria, Belarus, Bulgaria, Comoros, Estonia, France, Germany, Israel, the Netherlands, North Korea, Portugal, Romania, Russia, Spain, Ukraine (including Crimea), the United Kingdom, the United States of America, and all FATF blacklisted countries. We reserve the right to verify your location and restrict access where necessary. The use of VPN or proxy services to circumvent these restrictions is strictly prohibited, and we may suspend or close accounts found in breach of this rule.

Account Registration

When you register at FreeSpinz Casino, you must provide accurate, current, and complete information. We at FreeSpinz allow only one account per person, household, and IP address. Our FreeSpinz team reserves the right to request identity verification at any time. If you are searching for your freespinz casino login, you can access your account directly on our website using your registered credentials. We recommend using a strong password and keeping your login details confidential at all times.

Know Your Customer (KYC) Verification

We may request KYC documentation on request, including a valid identity document, proof of residence not older than 90 days, and proof of ownership of the payment method used. You must supply these documents within 30 days of our request, and our review process takes up to 10 days. Failure to provide requested documents may result in delayed withdrawals or account suspension.

Deposits and Withdrawals

Our FreeSpinz Casino accepts deposits via 39 methods, including Visa, Mastercard, Apple Pay, Google Pay, Neteller, Skrill, Paysafecard, Interac, Revolut, bank transfers, and a wide range of cryptocurrencies such as BTC, ETH, LTC, USDT, USDC, TRX, XRP, ADA, BCH, and DOGE. The minimum deposit is 30 CAD for the casino welcome bonus and 20 CAD for the sports welcome bonus. Each deposit must be wagered x1 before you may request a withdrawal. Our withdrawal limit is 100,000 EUR per 30 days, with any excess carried over to the next month. VIP players at Vegas Hero... at FreeSpinz Casino receive higher withdrawal limits based on their loyalty tier. Cashout processing typically takes up to 3 business days once approved.

Bonuses and Promotions

Our Casino Welcome Pack offers 300% + 400 Free Spins on your first deposits, while our Sport Welcome Pack provides a 100% Boost + 2 Free Bets on your first two deposits. Wagering requirements must be completed within 7 days for casino bonuses and 14 days for sports bonuses. Slots contribute 100% toward wagering, live casino games contribute 10%, and roulette, blackjack, baccarat, sic bo, and crash games are excluded entirely. The maximum bet while a bonus is active is 5 EUR. We also offer a no-deposit bonus of 50 Free Spins on sign-up, subject to x40 wagering and a maximum cashout of 50 EUR/USD within 7 days. Players often search for a freespinz no deposit bonus or freespinz bonus code, and current offers are always listed on our promotions page. We reserve the right to amend, cancel, or withdraw any promotion at our discretion, and bonus abuse of any kind will result in forfeiture of winnings.

VIP Club and Loyalty Program

Our VIP Club is available by invitation to active players and features five levels: Bronze, Silver, Gold, Platinum, and Diamond. Weekly Reload bonuses range from 120% at Bronze to 270% at Diamond. We at FreeSpinz also provide Weekly Cashback, VIP Challenges, a dedicated VIP Manager, Wednesday Rewards, VIP Tournaments, Priority Withdrawals, and Exclusive Offers as players progress through tiers. A VIP Transfer program grants a 30-day VIP Gold trial to qualifying players coming from other casinos.

Games and Fair Play

We offer over 7,000 games from more than 80 providers, including Pragmatic Play, NetEnt, Play'n GO, Yggdrasil, Playtech, and our own FreeSpinz Originals such as Plinko, Mines, and Blackjack. Our Jackpot Games section includes the Regal Jackpot and PateLink Jackpot. All games on our platform use certified random number generators, and outcomes are determined solely by chance. We do not guarantee any particular result and are not liable for losses incurred through gameplay.

Responsible Gambling

We are committed to promoting responsible gambling. Our FreeSpinz platform offers self-exclusion, deposit limits, and cool-off periods for players who need a break. If you believe you have a gambling problem, we encourage you to contact our support team or a relevant support organisation for assistance.

Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted or error-free access. To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or services.

Changes to These Terms

We may update these Terms and Conditions from time to time. Continued use of our FreeSpinz services after changes are posted constitutes your acceptance of the revised terms. We recommend reviewing this page periodically to stay informed.

Contact Us

If you have questions regarding these Terms and Conditions, please contact our support team via live chat, available 24/7, or by email at [email protected].